Privacy Policy

TOAST (ABN 66 615 167 149 26) is committed to respecting the privacy of
your personal information.

Personal information

Personal information refers to information which is identifiable as being about you. This Privacy Policy describes how users’ personal information is collected, used, and shared when visiting the following channels:

● TOAST’s online publications, including:

- our website,
- our social media pages, Facebook: @toast.creative.syd, Instagram @toastcreative, LinkedIn: Toast Creative, Vimeo: Toast Creative
- any related TOAST websites, and any TOAST mobile applications;

● Personal information provided to our team by partners or clients and personal information collected by us on behalf of our partners and clients resulting from the provision of professional business services; and

● Any other means through which an individual provides personal information to TOAST, both electronically and physically.

Collection of personal information

Clients and other individuals engaging with TOAST may provide basic contact information such as name, phone number, postal and email address to TOAST, enabling us to send information, provide updates and complete business services. We may collect additional information at other times. This includes, but is not limited to, when you provide feedback or information about your personal or business affairs, update your contact or email subscription preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with other members of our team.

TOAST collects personal information from you in a variety of ways, as outlined above. We may also receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Purpose of personal information collection

The use of personal information collected from you is for TOAST to provide you with information and updates on your contracted services. We may also make you aware of new and additional products or services and opportunities available to you. We may use your personal information to improve our products and services and better understand your and our consumers’ needs. TOAST may use your provided personal information to contact you by a variety of measures including, but not limited to telephone, email, sms or postal mail.

Disclosure of your personal information

Your personal information may be disclosed to members of our head office and contracted team, including employees, insurers, professional advisers, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

If required, we may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

Information that we collect may from time to time be stored, processed by or transferred between parties located outside of Australia. If there is a change of control in our business or a transfer of our business assets, we reserve the right to transfer our user databases, together with any personal information and non-personal information contained within. This information may be disclosed to a potential purchaser under an agreement outlining the need for maintaining confidentiality.

By providing us with personal information, you consent to the terms outlined in this Privacy Policy and the types of disclosure it covers. For if we disclose your personal information to third parties, we will request that the third party follow this Policy, in line with our team, regarding the handling and protection of your personal information.

Security of personal information

TOAST is committed to ensuring that any and all information provided to us is kept secure.
In order to prevent incidents of unauthorised disclosure or access, we have put in place suitable physical, electronic and managerial procedures to keep information protected from misuse, loss, unauthorised access, modification and disclosure.

TOAST cannot guarantee the security of any information that you transmit to or receive from us. We take measures to safeguard against unauthorised disclosures of information, yet we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. As above, by providing us with any personal information, you consent to the terms outlined in this Privacy Policy and the types of disclosure it covers.

Gaining access to your information

You may request detail regarding the personal information that we hold about you, in accordance with the provisions of The Privacy Act 1988. If you would like to obtain or gain access to a copy of the information which we hold about you, or believe that any information we hold on you is inaccurate, out of date, or misleading, please email us at


Should you have any complaints about our privacy practices, please send the details of your complaints in email to or via post to 54 Oxford St, Darlinghurst, NSW 2010. At TOAST, we take all complaints seriously and view them with the utmost respect. Our team will respond promptly after receiving notice of your complaint.

Changes to our Privacy Policy

It is important to recognise that this Privacy Policy may change in the future. TOAST may modify this Policy at any time and all modifications will be effective immediately upon its republication on our website. Please review our site on occasion to review our Privacy Policy if this is of concern.

Visiting our website

When visiting our website,, we may collect certain user information, for example users’ browser type and operating system. This information is used quantitatively to analyse how people engage with our website. This assists us with improving our site and business services.


On occasion we may implement cookies on our website. Cookies do not access or negatively interfere with your computer, they are small files used on websites to help with identifying you when returning to the site, storing details about your particular engagement with the site. The majority of common search engines automatically accept cookies, however you can choose to reject cookies in your search engine’s settings. It is important to know that by doing this it may prevent you from taking full advantage of our website.

We may also use cookies to analyse user traffic. This helps us provide an improved website experience for all users. Additionally, cookies can and may be used to showcase advertisements to website visitors through external services like Google Adwords. These ads may appear on our website or other websites you subsequently visit.

External websites

Our TOAST website sometimes may embed links to other websites which are not owned nor controlled by our team. These links are included purely for your convenience and are not due to a sponsorship or endorsement arrangement nor is it a sign of approval of these websites. Please remain aware that TOAST is not responsible for the privacy policies and practices of other sites. We recommend that users read the privacy policies of all sites that collect personally identifiable information.

Date: April 29th 2022